Specialty-Specific RPM/CCM: See how a large neurology practice built a successful program to serve their vulnerable dementia patient population. Read the Case Study →

CARE MANAGEMENT PROGRAMS

All Four CMS Programs. One Platform. Automated Billing.

CCM, RPM, PCM, and RTM -- from enrollment to reimbursement. Automated time tracking, CPT code generation, and monthly billing summaries so you capture every dollar you've earned.

Most organizations leave money on the table because care management billing is complex, manual, and spread across multiple systems. MemberCare unifies all four CMS reimbursable programs in one platform -- automating enrollment, time tracking, consultation records, fee schedules, and claim submission so your team focuses on patients while the platform handles revenue capture.

For ACOs and VBC organizations: These same programs drive quality measure performance, close care gaps, and reduce avoidable utilization -- directly impacting shared savings and protecting against downside risk. See our VBC solutions →

Four CMS Programs, Fully Automated

Each program includes enrollment workflows, consultation tracking, fee schedule management, and CPT code automation.

Chronic Care Management (CCM)

CPT 99490, 99491

Monthly care coordination for patients with 2+ chronic conditions. Automated time tracking for the required 20+ minutes per month. Turn care coordination into recurring revenue with automated billing summaries and claim generation.

Remote Patient Monitoring (RPM)

CPT 99453-99458

Device-based monitoring with monthly billing across the full RPM code set: device setup, data transmission (16+ days/month), clinical review, and interactive communication. Get paid to monitor patients between visits.

Principal Care Management (PCM)

CPT 99424-99427

Focused care management for a single high-complexity condition. Ideal for oncology, neurology, and other specialty patients. Specialized reimbursement for complex patients who don't qualify for CCM.

Remote Therapeutic Monitoring (RTM)

CPT 98975-98981

30-day post-acute monitoring programs for patients after discharge, surgery, or therapy changes. Bridge the gap after discharge with structured monitoring and automated escalation protocols.

From Enrollment to Reimbursement

Every step in the revenue cycle is automated within the platform.

Enrollment Workflows

Patient consent capture, eligibility verification (P-Verify/Benzer integration), program qualification checks, and automated enrollment across one or multiple programs simultaneously.

Automated Time Tracking

Every interaction -- calls, messages, care plan reviews, device data review -- is automatically tracked against program time requirements. No manual timers or spreadsheets.

CPT Code Automation

Monthly billing summaries with the correct CPT codes, units, and modifiers generated automatically based on documented time and services. Fee schedule management across payers.

Consultation Records

Structured documentation for every patient interaction that satisfies CMS audit requirements. AI-powered conversation summaries reduce documentation burden.

EDI Claims Processing

T837 professional claim submission with a built-in business rule engine for claim validation. Remittance processing and denial tracking to minimize revenue leakage.

Prior Authorization AI

AI-powered prior authorization letter generation. Drug-specific PA requirements, payer rules, denial appeals, and automated status tracking to eliminate authorization delays.

The Revenue Opportunity

4 CMS Programs Supported
$235 Combined Revenue per Patient/Month
$200K+ Annual Revenue per Physician
100% Automated Billing

Frequently Asked Questions

Common questions about CMS care management programs, billing automation, and revenue.

MemberCare supports all four CMS reimbursable care management programs in a single platform: Chronic Care Management (CCM) for patients with 2+ chronic conditions, Remote Patient Monitoring (RPM) for device-based monitoring, Principal Care Management (PCM) for single high-complexity conditions, and Remote Therapeutic Monitoring (RTM) for 30-day post-acute programs. Each program includes automated enrollment, time tracking, and CPT code billing.

MemberCare automates the entire billing workflow from enrollment to reimbursement. The platform tracks qualifying time automatically, generates the correct CPT codes (99490, 99491 for CCM; 99453-99458 for RPM; 99424-99427 for PCM; 98975-98981 for RTM), creates consultation records, processes EDI claims (T837), and produces monthly billing summaries — eliminating manual documentation and missed billing opportunities.

A typical practice can generate $235+ per patient per month by combining CCM and RPM billing. For a practice managing 100 eligible patients, that represents over $280,000 in annual recurring revenue. Larger organizations see $200,000+ per physician per year. MemberCare's ROI calculator can estimate your specific revenue opportunity based on your patient population and payer mix.

Yes, CMS requires patient consent for care management programs. MemberCare includes digital consent workflows with e-signature support (DocuSign and HelloSign integration), SMS/email delivery, and automated consent tracking. The platform manages the entire enrollment process from eligibility verification through consent capture to program activation.

MemberCare automates billing for CCM codes (99490, 99491, 99437, 99439), RPM codes (99453, 99454, 99457, 99458), PCM codes (99424, 99425, 99426, 99427), and RTM codes (98975, 98976, 98977, 98980, 98981). The platform handles device setup, data transmission, clinical review, and interactive communication codes across all four programs.

Calculate Your CCM Revenue

See how much revenue your organization is leaving on the table and how MemberCare can help you capture it.

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