EHRs Document What Happened. We Enforce What Must Happen Next.
A purpose-built protocol engine that manages the full lifecycle of complex therapy administration. Not scheduling software. Not another EHR. A protocol runtime.
Specialty therapies like Kisunla, Leqembi, and complex chemotherapy regimens demand precise sequencing -- the right labs before the right imaging before the right infusion, every time. EHRs track what already happened. MemberCare's Protocol Intelligence engine enforces what must happen next, automatically blocking unsafe steps, calculating doses, and assigning tasks to the right team member at the right time.
What Protocol Intelligence Does
Six core capabilities that turn clinical protocols from documentation into automated enforcement.
Pre-Built Protocol Library
Kisunla, Leqembi, FOLFOX, and 50+ regimens ready to deploy. ARIA monitoring with ApoE4 risk stratification. MRI scheduling with automatic blocking rules. Every protocol maps to evidence-based guidelines.
Blocking Rules & Dependencies
No infusion without prior MRI clearance -- automatic enforcement. Prerequisite-based workflows prevent unsafe steps. If a required lab isn't complete, the next step is physically blocked until it is.
Event-Level Task Assignment
Assign individual events -- not just patients. MRI goes to the MRI coordinator, labs to the lab coordinator, prior auth to the auth specialist. Each team member sees only their queue.
Automated Dose Calculations
Weight-based dosing (Leqembi 10mg/kg), fixed dose protocols (Kisunla 700mg/1400mg), BSA-based, and AUC calculations. Pharmacy-ready output with automatic rounding and dilution instructions.
AI Protocol Designer
Describe your protocol in plain English. AI builds the workflow -- events, dependencies, timing, task assignments. Deploy new protocols in hours, not months. No developer required.
Comprehensive Clinical Event Library
Comprehensive clinical protocol library supporting oncology, neurology, rheumatology, and more. Labs, imaging, infusions, assessments, prior authorizations, follow-ups -- every step in the care journey has a defined event type.
How Protocol Intelligence Works
From protocol selection to task completion in four steps.
Select Protocol
Choose from 50+ pre-built regimen protocols or create your own with the AI Protocol Designer. Each protocol defines every event, dependency, and timing rule.
Enroll Patient
Add the patient to the protocol. The engine calculates doses based on weight/BSA, generates the full event timeline, and assigns each task to the right team member.
Execute & Enforce
As each event completes, the engine unlocks the next step. Blocking rules prevent out-of-sequence actions. Missed events trigger escalation alerts automatically.
Monitor & Adapt
Real-time dashboards show protocol compliance across your patient panel. Adjust timing, swap regimens, or escalate care -- the engine recalculates everything downstream.
Site-Adaptive Deployment
N protocols x M site profiles = unlimited configurations, zero custom code. Every site gets the right level of guidance for their team.
Tier 1: Guided
Step-by-step workflow with detailed instructions at each event. Ideal for sites onboarding new protocols or training new coordinators. Every action is prompted and validated.
Tier 2: Co-Pilot
Streamlined interface for experienced teams. Protocol enforcement runs in the background while coordinators work at their own pace. Alerts only on exceptions.
Tier 3: Autopilot
Batch operations for high-volume sites. Automatic event progression, bulk task assignment, and exception-only dashboards. One coordinator manages 50+ patients.
See Protocol Intelligence in Action
Watch how MemberCare enforces complex therapy protocols from enrollment to completion -- with zero missed steps.
Or call us: 214.226.5319