Protocol Intelligence

Specialty therapies like Kisunla, Leqembi, and complex chemotherapy regimens demand precise sequencing -- the right labs before the right imaging before the right infusion. EHRs track what already happened. MemberCare's Protocol Intelligence engine tracks what must happen next, helping prevent unsafe steps, calculating doses, and assigning tasks to the right team member at the right time.

What Protocol Intelligence Does

Six core capabilities that turn clinical protocols from documentation into automated enforcement.

Pre-Built Protocol Library

Kisunla, Leqembi, FOLFOX, and 50+ regimens ready to deploy. ARIA monitoring with ApoE4 risk stratification. MRI scheduling with automatic blocking rules. Every protocol maps to evidence-based guidelines.

Blocking Rules & Dependencies

Safety gates help prevent a step from advancing before requirements are on file -- for example, flagging an infusion until prior MRI clearance is documented. Prerequisite-based workflows help prevent unsafe steps. If a required lab isn't complete, the next step is held until it is.

Event-Level Task Assignment

Assign individual events -- not just patients. MRI goes to the MRI coordinator, labs to the lab coordinator, prior auth to the auth specialist. Each team member sees only their queue.

Automated Dose Calculations

Weight-based dosing (Leqembi 10mg/kg), fixed dose protocols (Kisunla 700mg/1400mg), BSA-based, and AUC calculations. Pharmacy-ready output with automatic rounding and dilution instructions.

AI Protocol Designer

Describe your protocol in plain English. AI drafts the workflow -- events, dependencies, timing, task assignments -- and clinicians review and approve before it runs. Deploy new protocols in hours, not months. No developer required.

Comprehensive Clinical Event Library

Comprehensive clinical protocol library supporting oncology, neurology, rheumatology, and more. Labs, imaging, infusions, assessments, prior authorizations, follow-ups -- every step in the care journey has a defined event type.

How Protocol Intelligence Works

From protocol selection to task completion in four steps.

01

Select Protocol

Choose from 50+ pre-built regimen protocols or create your own with the AI Protocol Designer. Each protocol defines every event, dependency, and timing rule.

02

Enroll Patient

Add the patient to the protocol. The engine calculates doses based on weight/BSA, generates the full event timeline, and assigns each task to the right team member.

03

Execute & Enforce

As each event completes, the engine unlocks the next step. Blocking rules help prevent out-of-sequence actions. Missed events trigger escalation alerts automatically.

04

Monitor & Adapt

Real-time dashboards show protocol compliance across your patient panel. Adjust timing, swap regimens, or escalate care -- the engine recalculates everything downstream.

Site-Adaptive Deployment

Any protocol can be paired with any site profile -- no custom code. Every site gets the right level of guidance for their team.

Tier 1: Guided

Step-by-step workflow with detailed instructions at each event. Ideal for sites onboarding new protocols or training new coordinators. Every action is prompted and validated.

Tier 2: Co-Pilot

Streamlined interface for experienced teams. Protocol enforcement runs in the background while coordinators work at their own pace. Alerts only on exceptions.

Tier 3: Autopilot

Batch operations for high-volume sites. Automatic event progression, bulk task assignment, and exception-only dashboards. More panel capacity from the team you already have.

50+ Pre-Built Regimen Protocols

Full Clinical Event Library

Earlier Missing Information Caught

More Panel Capacity, Same Team

Frequently Asked Questions

Common questions about clinical protocol management and therapy administration.

Protocol intelligence is a purpose-built engine that supports the correct sequence of clinical treatment steps — not just documenting what happened, but tracking what must happen next. EHR schedules tell you when; MemberCare also tracks what must be true first. It manages blocking rules, dependency checks, and automated dose calculations across complex multi-step therapies like chemotherapy, immunotherapy, and anti-amyloid infusions.

MemberCare includes pre-built protocols for 50+ regimens across oncology, neurology, rheumatology, and other specialties. This includes chemotherapy protocols like FOLFOX, FOLFIRI, and AC-T; immunotherapy protocols for Pembrolizumab and Nivolumab; anti-amyloid therapy protocols for Kisunla and Leqembi; and CAR-T cell therapy protocols. New protocols can be created using the AI Protocol Designer in hours, not months — with clinicians reviewing and approving each protocol before it runs.

Blocking rules are dependency enforcement mechanisms that prevent the next step in a treatment protocol from proceeding until prerequisites are met. For example, a blocking rule can prevent an anti-amyloid infusion from being administered until a required MRI has been completed and cleared for ARIA (amyloid-related imaging abnormalities). This supports patient safety and protocol compliance without relying solely on manual chart reviews.

MemberCare supports weight-based, BSA-based (body surface area), AUC-based, and fixed-dose calculations with pharmacy-ready output. The system automatically recalculates doses based on the latest patient measurements and adjusts for dose modifications, reductions, or holds based on lab values and clinical assessments — reducing manual calculation errors.

Yes. The AI Protocol Designer allows you to describe a protocol in plain English and converts it into an executable clinical workflow with all the blocking rules, dependencies, task assignments, and dose calculations configured — and clinicians review and approve the protocol before it runs. New protocols can be configured in hours, not months, with no code changes required.

See Protocol Intelligence in Action

Watch how MemberCare manages complex therapy protocols from enrollment to completion -- catching missing information earlier.

Book a Demo Discuss a Partnership

Or call us: 214.226.5319

EHRs Document What Happened. We Enforce What Must Happen Next.