See Every Patient, From Anywhere
Integrated video visits, voice calls, real-time chat, group sessions, and ride coordination -- virtual care that fits naturally into your clinical workflows.
Telemedicine shouldn't be a separate tool that lives outside your clinical workflow. MemberCare's virtual care capabilities are built directly into the platform -- so video visits, phone consultations, and real-time messaging happen in the same environment where care plans, device data, and AI agents live. No context switching. No separate logins. One seamless experience for providers and patients.
Virtual Care Capabilities
Six integrated communication channels that connect care teams with patients wherever they are.
Video Visits
HD video consultations with background blur, virtual backgrounds, and screen sharing. Session orchestration handles scheduling, reminders, waiting rooms, and real-time stream management.
Voice Calls
Integrated voice for inbound and outbound phone consultations. Click-to-call from any patient record. Call logging and duration tracking feed directly into care management time tracking for billing.
Real-Time Chat
Real-time live messaging between patients and care teams with presence tracking, typing indicators, and read receipts. AI conversation summaries automatically document every exchange for the medical record.
Group Sessions
Multi-participant video sessions for group nutrition classes, diabetes education, support groups, and team consultations. Multiple patients can join simultaneously with provider moderation controls.
Ride Coordination
Uber Health integration for non-emergency medical transportation. When patients need in-person visits, care coordinators can arrange rides directly from the platform -- eliminating transportation as a barrier to care.
Ambient Clinical Scribe
AI-powered ambient listening captures the patient-provider conversation in real time and generates structured clinical notes automatically. No manual documentation. No after-hours charting. Just talk to your patient — the platform handles the rest.
Real-Time Communication
Purpose-built real-time communication powers every interaction across the platform.
Chat Hub
Real-time messaging between patients, providers, and care team members with delivery confirmation and read receipts.
Notifications Hub
Instant alerts for device readings, appointment changes, task assignments, and clinical escalations -- delivered in-app and cross-channel.
Presence Hub
See who's online, available, or in a session. Presence data helps care teams coordinate and patients know when their provider is reachable.
AI Consultation
Cross-specialty AI consultation enabling real-time peer review between clinical AI agents during patient interactions.
Navigation Hub
Coordinated navigation events that sync user experiences across browser tabs, mobile apps, and provider dashboards.
Surveys Hub
Real-time survey and questionnaire delivery with live response tracking for patient-reported outcomes and clinical assessments.
See Telemedicine in Action
Watch how video visits, voice calls, and real-time messaging work seamlessly within your clinical workflows.
Or call us: 214.226.5319