See Patients From Anywhere
Integrated video visits, voice calls, real-time chat, group sessions, and ride coordination -- virtual care that fits naturally into your clinical workflows.
Telemedicine shouldn't be a separate tool that lives outside your clinical workflow. MemberCare's virtual care capabilities are built directly into the platform -- so video visits, phone consultations, and real-time messaging happen in the same environment where care plans, device data, and AI agents live. No context switching. No separate logins. One seamless experience for providers and patients.
Virtual Care Capabilities
Six integrated communication channels that connect care teams with patients wherever they are.
Video Visits
HD video consultations with background blur, virtual backgrounds, and screen sharing. Session orchestration handles scheduling, reminders, waiting rooms, and real-time stream management.
Voice Calls
Integrated voice for inbound and outbound phone consultations. Click-to-call from any patient record. Call logging and duration tracking feed directly into care management time tracking for billing.
Real-Time Chat
Real-time live messaging between patients and care teams with presence tracking, typing indicators, and read receipts. AI-drafted conversation summaries are available for clinician review before entering the medical record.
Group Sessions
Multi-participant video sessions for group nutrition classes, diabetes education, support groups, and team consultations. Multiple patients can join simultaneously with provider moderation controls.
Ride Coordination
Integrated ride coordination for non-emergency medical transportation. When patients need in-person visits, care coordinators can arrange rides directly from the platform -- reducing transportation as a barrier to care.
Ambient Clinical Scribe
AI-powered ambient listening captures the patient-provider conversation in real time and drafts structured clinical notes for clinician review and attestation. Talk to your patient — the platform generates a draft note for your review and sign-off, reducing after-hours charting.
Real-Time Communication
Purpose-built real-time communication powers interactions across the platform.
Chat
Real-time messaging between patients, providers, and care team members with delivery confirmation and read receipts.
Notifications
Instant alerts for device readings, appointment changes, task assignments, and clinical escalations -- delivered in-app and cross-channel.
Presence
See who's online, available, or in a session. Presence data helps care teams coordinate and patients know when their provider is reachable.
AI Consultation
Clinical AI agents consult specialist peer agents when questions span domains -- preparing better-informed drafts and flags for clinician review.
Synchronized Navigation
A synchronized experience across browser tabs, mobile apps, and provider dashboards.
Surveys
Real-time survey and questionnaire delivery with live response tracking for patient-reported outcomes and clinical assessments.
See Telemedicine in Action
Watch how video visits, voice calls, and real-time messaging work seamlessly within your clinical workflows.
Or call us: 214.226.5319