Modernize Care Delivery -- Less Paper, Less Manual Entry
MemberCare replaces your paper-based consent and approval processes with digital forms delivered via SMS and email -- patients complete them on their smartphone in minutes instead of weeks.
The Hidden Cost of Paper-Based Processes
The Cost of Paper Consents
Paper-based consent carries real cost once you factor in printing, postage, manual data entry, completeness checking, and rework for incomplete forms.
Snail Mail Delays
Mailing forms to patients and waiting for them to return takes days to weeks. Every day of delay is a day the patient doesn't receive their supplies.
Manual Data Entry Errors
Staff manually entering form data into systems of record introduces errors. Incomplete forms require callbacks and rework that compound delays.
Labor Shortage Impact
Manual processes don't scale when you can't hire enough staff. Attrition and labor shortages make paper-dependent workflows unsustainable.
Digital Forms That Patients Actually Complete
Send consent forms via SMS or email. Patients fill them out on their smartphone in minutes. Responses flow directly into your systems -- no manual data entry required.
SMS & Email Delivery
Digital forms delivered via SMS or email. Patients receive a link, tap to open, and complete on any device. No app download required.
Drag-and-Drop Form Designer
Build any form with 1000s of pre-built questions, electronic signature fields, conditional logic, and multi-language support. No coding required.
Electronic Signatures
Electronic signatures captured directly in the form, with timestamped audit trails. Patients sign with their finger on mobile or mouse on desktop.
Automatic Reminders
If patients haven't completed their forms, automatic reminders are sent to help forms get completed -- reducing staff time spent on follow-up calls.
API Integration
Your existing systems can trigger digital forms automatically. Completed responses flow back in real time -- reducing manual data entry.
Digital Education Delivery
Deliver patient education alongside DME supplies. Track consumption to ensure patients understand how to use their equipment properly.
Why DME Providers Go Digital
Paper vs. Digital: Side by Side
| Step | Paper Process | MemberCare Digital |
|---|---|---|
| Form creation | Print and mail paper forms | Drag-and-drop designer, send via SMS/email |
| Patient completes | Days to weeks via mail | Minutes on smartphone |
| Follow-up | Staff calls non-responders manually | Automatic reminders until completed |
| Data entry | Manual entry into systems of record | Real-time integration, reducing manual entry |
| Completeness check | Staff reviews for missing fields | Required fields and conditional logic help prevent incomplete forms |
| Shipping trigger | Delayed by manual processing | Instant processing enables faster shipping |
Built for DME Operations
Multi-Language Support
Forms and patient education available in English, Spanish, and more. Reach every patient in their preferred language.
Conditional Logic
Smart branching shows patients only the questions relevant to their situation. Shorter forms mean higher completion rates.
No New Infrastructure
Cloud-delivered, so there is no hardware to buy and no new systems for IT to run. Typical implementation runs in weeks, not months.
Ready to Go Digital?
See how digital forms, automated reminders, and API integration can transform your consent process in 4-8 weeks.
Or call us: 214.226.5319