Digital Transformation

Paper Forms,
Gone Digital.

ePRO, eCOA, intake, consent, screening — replace paper forms and reduce manual entry errors. Patients complete everything from their own devices.

See It In Action

Any Form. Any Language. Any Device.

From symptom assessments to consent forms — patients complete everything from their smartphones. Data flows straight to your system.

ePRO — Patient-Reported Outcomes
SMS Email Web

Weekly Symptom Assessment

Oncology — Post-Chemotherapy Monitoring

Pain Level (0-10)*
0
1
2
3
4
5
6
7
8
9
10
No painWorst pain
Nausea Severity*
None
Mild
Moderate
Severe
Fatigue Level*
None
Mild
Moderate
Severe

Auto-Reminders

Patients who forget get automatic SMS & email reminders to help forms get completed.

Multi-Language

Same form delivered in the patient's preferred language. Data returns in English.

Trending & Alerts

Responses feed directly into dashboards. Worsening trends trigger care team alerts.

eCOA — Clinical Outcome Assessment
SMS Email Web

NCCN Distress Thermometer

Oncology — Psychosocial Screening

Distress Level (0-10)*
0
1
2
3
4
5
6
7
8
9
10
No distressExtreme distress
Problem Areas (check all that apply)
Worry
Sadness
Sleep
Appetite
Fatigue
Pain
Nausea
Finances

Conditional Logic

Show or hide sections based on answers. Score ≥ 4 auto-triggers additional questions.

Validated Instruments

A library of pre-built, clinically validated instruments ready to deploy in minutes.

Recurring Schedules

Set it once — forms auto-send weekly, monthly, or at any interval you define.

Patient Intake — Registration
SMS Email Embed

New Patient Registration

Demographics, Insurance & Medical History

First Name*
Maria
Last Name*
Rodriguez
Date of Birth*
03/15/1968
Insurance ID
BCB-4827-91
Existing Conditions
Diabetes
Hypertension
Heart Disease
COPD

Complete Before Arrival

Patients fill forms from their couch — no clipboards, no waiting room delays.

Direct EHR Integration

Data flows into your EHR as structured fields — reducing manual entry and transcription errors.

Required Fields Enforced

Mandatory fields help prevent incomplete submissions.

Consent — Digital Signatures
SMS Email Telehealth

Treatment Consent Form

Infusion Therapy — Informed Consent

I acknowledge and agree*
I have been informed of the risks and benefits
I consent to the proposed treatment plan
I authorize the release of medical records
Patient Signature*
Maria Rodriguez
Signed Apr 13, 2026

HIPAA Compliant

Secure, encrypted, and compliant. Every signature timestamped and audit-trailed.

Multi-Party Signing

Patient, provider, and witness signatures in a single workflow.

Auto-Generated PDF

Completed forms auto-map to PDF templates and attach to the patient record.

Screening — Depression (PHQ-9)
SMS Email Web

PHQ-9 Depression Screening

Behavioral Health — Standardized Instrument

Over the past 2 weeks: Little interest or pleasure?*
Not at all
Several days
More than half
Nearly every day
Feeling down, depressed, or hopeless?*
Not at all
Several days
More than half
Nearly every day
Trouble falling or staying asleep?*
Not at all
Several days
More than half
Nearly every day

AI Form Designer

Describe your form in plain English — AI generates it instantly.

Auto-Scoring

PHQ-9, GAD-7, NCCN — auto-score and flag high-risk patients.

Embedded Education

Attach patient education materials directly inside forms.

The Hidden Cost
of Paper Forms

Many clinics still manage forms manually. Paper forms carry direct costs you see — and hidden costs you don't.

Paper, ink, printers, scanners
Manual data entry & scanning
Transcription error correction
Labor attrition & retraining
Compliance & audit risk
Poor patient experience
1

Print & Hand Out

Staff prints paper forms and hands them to patients in the waiting room — or emails PDFs that patients must print themselves.

2

Patient Fills by Hand

Patients fill out forms with pen and paper. Handwriting is often illegible. Fields get skipped. Information is incomplete.

3

Staff Reviews for Completeness

Clinic staff manually checks every form for missing fields. Incomplete forms require chasing down the patient for corrections.

4

Manual Data Entry

Staff manually types every field into the EHR. Typos and misreads create errors that may not surface until billing or treatment.

5

Scan & Attach

The paper is scanned and attached to the patient record as an image — unsearchable, unstructured, and taking up storage.

The Digital
Experience

Replace paper forms with an intelligent digital equivalent. Patients complete forms from their smartphones. Data flows directly into your system as structured, validated fields.

1

Your System Makes an API Call

Your EHR or backend makes a secure REST API call to MemberCare's cloud platform to request a form for a specific patient.

2

Patient Gets SMS & Email

MemberCare sends the request to the patient via SMS and email. One tap opens the form — no app download required.

3

Patient Completes on Any Device

Patients fill forms from their smartphone or computer browser. Mandatory fields help prevent incomplete submissions.

4

Auto-Reminders If Needed

If a patient forgets, automatic reminders are sent via SMS and email to help forms get completed.

5

Data Flows to Your System

MemberCare publishes structured response data to your EHR in real-time. Discrete data fields, auto-generated PDFs, and reduced manual entry.

Design Any Form in Minutes.
Or Let AI Do It.

Describe your form in plain English and AI generates it instantly. Or use our drag-and-drop builder with a library of pre-built clinical questions.

AI-Powered Design

Describe your form in plain English. Our AI generates the complete form instantly — questions, validations, conditional logic, and all.

Pre-Built Question Library

A library of clinically validated questions across specialties. Build complex forms in minutes by selecting from the library.

Conditional Logic

Show or hide sections based on patient answers. Gender-specific questions, age-based routing, score-triggered follow-ups.

Digital Signatures

Drag a signature component onto any form. Multi-party signing workflows for patient, provider, and witness.

Automatic Reminders

Patients who forget get automatic SMS and email reminders on your schedule to help forms get completed.

Custom Branding

White-label everything. Your logo, your colors, your fonts. Patients see your brand, not ours.

Multi-Language Support

Deploy forms in any language. Patients respond in their preferred language; data returns in English.

Form Packages

Bundle multiple forms into packages. Send an entire new patient onboarding set in a single request.

Embedded Education

Attach patient education materials directly inside forms. Patients learn as they go — no separate channel needed.

One Platform. Every Form Type.

Whether you need ePRO symptom tracking or multi-party consent — it's all one platform, one API, one workflow.

ePRO

Patient-reported outcomes for symptom tracking, quality of life assessments, and treatment response monitoring between visits.

eCOA

Clinician-administered and observer-reported outcomes using validated instruments. Auto-scoring for PHQ-9, GAD-7, NCCN, and more.

Patient Intake

New patient registration, demographics, insurance verification, and medical history — completed before the patient walks in.

Consent & eSignatures

Informed consent, treatment authorization, HIPAA acknowledgment, and financial agreements with digital signature workflows.

Screening Tools

Depression (PHQ-9), anxiety (GAD-7), distress (NCCN), fall risk, nutritional assessment, and dozens of validated screening instruments.

Patient Education

Deliver educational content alongside forms. Treatment guides, medication instructions, and post-procedure care — all in one flow.

Designed to Work Alongside Your EHR

Your system triggers forms and receives structured data back — all automated.

Your EHR

Makes secure API call with patient context

MemberCare

Sends form via SMS & email to patient

Patient

Completes form on smartphone or computer

Processing

Auto-scores, generates PDF, maps data fields

Your System

Receives structured data + PDF in real-time

Why Practices Go Digital

Replacing paper forms saves staff time, reduces errors, and improves the patient experience.

Faster
Intake Before Arrival
Patients complete forms at home — no clipboards or waiting-room delays
Fewer
Manual-Entry Errors
Structured digital data replaces handwriting and retyping
Cleaner
Records Into Your EHR
Discrete fields and auto-generated PDFs attach to the patient record
Better
Patient Experience
One tap on a phone replaces the paper packet

Build vs. Partner

Building forms infrastructure in-house means significant engineering investment and ongoing maintenance, and generic e-signature tools aren't designed for healthcare workflows. Partnering with MemberCare lets you launch a healthcare-native, white-label forms capability under your own brand.

Ready to Go Digital?

See how MemberCare's digital forms platform can reduce manual work while improving patient satisfaction.

Or call us: 214.226.5319