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AI Symptom Management Protocol Intelligence Remote Patient Monitoring Care Management Billing 24/7 Clinical AI

The Intelligent Care Platform

Complex care demands more than documentation — it demands intelligence. MemberCare brings AI-driven protocol enforcement, real-time patient monitoring, and 24/7 clinical decision support to every care team, every patient, every time.

Protocol Intelligence

The Missing Layer Between Your EHR and Specialty Care

EHRs document what happened. MemberCare enforces what must happen next. Pre-built protocols for Kisunla, Leqembi, FOLFOX, and 50+ regimens.

  • Blocking rules prevent unsafe administration
  • Event-level task assignment across care teams
  • Site-adaptive deployment: Guided, Co-Pilot, or Autopilot mode
See Protocol Intelligence
Protocol Dashboard
Live Co-Pilot Mode
24 Active Protocols
98% Compliance
3 Blocked
Patient Protocol Status
J. Martinez FOLFOX — Cycle 4 On Track
R. Thompson Kisunla — Infusion 3 Blocked
A. Chen Leqembi — Maintenance On Track
M. Williams Keytruda — Cycle 2 Review
Blocking Rule Triggered ANC < 1,500 — R. Thompson — Hold FOLFOX until lab recheck
AI Clinical Agents

AI That Triages Like Your Best Nurse -- 24/7

Not a generic chatbot. Regimen-specific clinical intelligence powered by deep clinical training and real-time patient data.

Oncology AI

100 agents across chemo, immunotherapy, CAR-T, radiation, and more

Neurology AI

Alzheimer's drug protocols, dementia care, Parkinson's management

Lab Intelligence

Automated interpretation of CBC, metabolic panels, cardiac markers

Nutrition AI

Personalized meal plans and dietary guidance for chronic conditions

Medication Therapy

Drug interactions, adherence monitoring, side effect management

Prior Authorization

AI-generated PA letters with drug-specific clinical justification

Live AI Collaboration

The Intelligent Tumor Board

AI agents and clinicians review cancer cases together in real time. Staging, labs, drug interactions, nutrition, genomics — every specialist perspective, orchestrated in a single live session.

Session In Progress
6 Clinicians 8 AI Agents Real-Time
Case Brief — Auto-Generated
Diagnosis Stage IIIB NSCLC, EGFR+
Current Regimen Osimertinib 80mg QD
ECOG Status 1 — Ambulatory
Key Labs ANC 1.8, Cr 0.9, LFTs normal
Active AI Agents
Oncology
Lab Analyst
Pharmacy
Nutrition
Radiation
Prior Auth
Staging
Triage
Dr. Rivera

Patient progressed on osimertinib after 14 months. @Oncology what are the next-line options for EGFR+ NSCLC post-osimertinib?

Oncology Agent

Post-osimertinib options include platinum-based doublet (carboplatin + pemetrexed), amivantamab + lazertinib (MARIPOSA-2), or clinical trial enrollment. Recommending tissue re-biopsy to assess resistance mechanism (C797S, MET amp, SCLC transformation). @Lab Analyst please review recent molecular panel.

Lab Results Agent

Latest NGS panel shows T790M negative, MET amplification detected (copy number 8). MET-directed therapy (capmatinib or tepotinib) may be appropriate. ANC is adequate for combination therapy.

Dr. Chen

@Prior Auth what does payer coverage look like for capmatinib in this scenario?

Prior Auth Agent is analyzing payer formulary…

Auto Case Prep

AI agents compile diagnosis, staging, labs, treatment history, and performance status before the session begins.

@Mention Any Agent

Oncology, nutrition, pharmacy, radiology — ask any specialist AI agent by name during the live discussion.

Agent-to-Agent Consult

Agents autonomously consult peer specialists — the oncology agent can ask the lab agent to interpret results mid-conversation.

Recommendations & Export

Capture consensus recommendations, voting, and rationale — exported directly to the patient care plan.

Turn Care Coordination Into Revenue

Automated billing for all four CMS reimbursable care management programs.

$235+ Per Patient Per Month CCM/RPM Revenue
$200K+ Per Physician Annually Infusion Therapy Billing
2-3x More Patients Per Coordinator
60% Admin Burden Reduction

One Platform, Every Device

Seamlessly integrate data from leading medical and consumer health devices.

Dexcom
Withings
Terra
Oura
Tenovi
Google Fit
Hero
Customer Success Story

How a 20-Physician Neurology Group Scaled Their Anti-Amyloid Program with Confidence

😩

The Challenge

Launching a new anti-amyloid therapy program meant navigating complex safety protocols, coordinating multiple care teams, and ensuring regulatory compliance — all while their existing EHR offered no support for these specialized workflows.

They also tried generic CCM/RPM solutions, but dementia patients and their families have needs that standard platforms simply can’t address — caregiver burden, cognitive tracking, care navigation, and family coordination all require purpose-built workflows.

The MemberCare Solution

MemberCare provided purpose-built workflows that automated the complexity, integrated seamlessly alongside their EHR, and gave the care team complete visibility into every patient’s treatment journey.

Beyond infusion management, MemberCare’s dementia-specific CCM capabilities helped the practice support the whole patient — and their family — while capturing significant new revenue from care coordination services.

100% Safety Protocol Compliance
0 Missed Safety Checkpoints
50+ Patients Managed
New CCM Revenue Stream
Other CCM platforms treated dementia like any other chronic condition — they’re not. Our patients need more, and so do their families. MemberCare understood that. We’re delivering better care AND generating revenue we never could before.
MD
Medical Director 20-Physician Neurology Group
Strategic Partners

Built to Partner

MemberCare is designed to create value for the entire healthcare ecosystem — not just practices, but the partners who support them.

For Pharmaceutical Companies

Patient Support & Real-World Evidence

Support patients on your therapies with integrated monitoring, adherence tracking, and safety surveillance.

  • REMS program support
  • PRO & questionnaire delivery
  • Adverse event capture & reporting
  • Patient education delivery
  • Real-world evidence collection
Partner With Us
For Infusion Centers

Streamline Complex Therapy Delivery

Manage multi-drug protocols across Oncology, Neurology, and Rheumatology with automated scheduling and safety monitoring.

  • Multi-protocol management
  • Automated dose calculations
  • Chair scheduling optimization
  • Prior authorization workflows
Partner With Us
For Group Purchasing Organizations

Enable Member Practice Success

Help your member practices capture value-based care revenue with turnkey CCM, RPM, and specialty protocol solutions.

  • Turnkey CCM/RPM programs
  • Standardized protocol deployment
  • Network-wide analytics
  • Member practice enablement
Partner With Us
For EHR Vendors

Extend Your Platform

Add deep specialty workflows your customers are asking for — without building from scratch. White-label ready with flexible integration options.

  • White-label ready
  • API-first architecture
  • Revenue share models
  • Joint go-to-market
Partner With Us
Live Multilingual AI

Your Patients Speak 100+ Languages.
Now Your Platform Does Too.

Real clinical conversations between patients and AI agents -- each in the patient's preferred language. Providers stay in English.

Oncology — FOLFOX Chemotherapy Español

Hola, llevo dos días con náuseas después de mi tratamiento de FOLFOX. ¿Es normal?

Hello, I've had nausea for two days after my FOLFOX treatment. Is this normal?

Las náuseas son un efecto secundario común del FOLFOX, especialmente durante los primeros 2-3 días. Le recomiendo: comer pequeñas porciones frecuentes, evitar alimentos grasos, y tomar el antiemético que le recetaron.

Nausea is a common FOLFOX side effect, especially during the first 2-3 days. I recommend: eating small frequent meals, avoiding greasy food, and taking your prescribed anti-nausea medication.

Diabetes — Glucose Management हिन्दी

नमस्ते, खाना खाने के बाद मेरा शुगर लेवल 250 से ऊपर आ रहा है। मुझे क्या करना चाहिए?

Hello, my sugar level is coming above 250 after eating. What should I do?

आपके CGM डेटा के अनुसार, पिछले 3 दिनों में खाने के बाद आपका ग्लूकोज़ 240-280 mg/dL रहा है। मैं आपको सुझाव देता हूँ: पोर्शन का आकार छोटा करें और खाने से 30 मिनट पहले दवाई लें।

Based on your CGM data, your post-meal glucose has been 240-280 mg/dL over the last 3 days. I recommend: reduce portion sizes and take medication 30 minutes before eating.

Cardiology — Blood Pressure العربية

مرحبا، أشعر بدوخة منذ أن بدأت دواء ضغط الدم الجديد. هل هذا طبيعي؟

Hello, I've been feeling dizzy since starting the new blood pressure medication. Is this normal?

الدوخة شائعة في الأسبوع الأول. انهض ببطء، اشرب الكثير من الماء. إذا استمرت أكثر من أسبوع، اتصل بطبيبك فوراً.

Dizziness is common in the first week. Stand up slowly, drink plenty of water. If it persists beyond a week, contact your doctor immediately.

Infusion — Appointment 中文

你好,我想确认我下周的输液预约。我还需要做血液检查吗?

Hello, I want to confirm my infusion appointment next week. Do I still need blood work?

您的输液预约已确认:4月18日上午9:30。是的,您需要在输液前48小时内完成血液检查。我已为您预约4月16日上午8:00的抽血。

Your infusion is confirmed: April 18 at 9:30 AM. Yes, you need blood work within 48 hours before infusion. I've scheduled your draw for April 16 at 8:00 AM.

Neurology — Dementia Caregiver Português

Olá, sou a cuidadora da minha mãe. Ela está recusando comer e ficando agitada à noite. O que posso fazer?

Hello, I'm my mother's caregiver. She is refusing to eat and getting agitated at night. What can I do?

Entendo como isso é difícil. Para a alimentação: ofereça alimentos que ela gostava antes do diagnóstico, em porções pequenas. Para a agitação noturna: mantenha as luzes suaves ao entardecer e tente manter uma rotina consistente.

I understand how difficult this is. For eating: offer foods she enjoyed before diagnosis, in small portions. For nighttime agitation: keep lights soft at dusk and maintain a consistent routine.

Digital Forms & Questionnaires

Still Printing Forms?
There's a Better Way.

ePRO, eCOA, intake, consent, screening — any form, any language, any device. Patients complete forms from their smartphones. Data flows directly into your EHR. Zero paper. Zero manual entry.

ePRO — Patient-Reported Outcomes
SMS Email Web

Weekly Symptom Assessment

Oncology — Post-Chemotherapy Monitoring

Pain Level (0-10)*
0
1
2
3
4
5
6
7
8
9
10
No painWorst pain
Nausea Severity*
None
Mild
Moderate
Severe
Fatigue Level*
None
Mild
Moderate
Severe

Auto-Reminders

Patients who forget get automatic SMS & email reminders until the form is completed.

Multi-Language

Same form delivered in the patient's preferred language. Data returns in English.

Trending & Alerts

Responses feed directly into dashboards. Worsening trends trigger care team alerts.

eCOA — Clinical Outcome Assessment
SMS Email Web

NCCN Distress Thermometer

Oncology — Psychosocial Screening

Distress Level (0-10)*
0
1
2
3
4
5
6
7
8
9
10
No distressExtreme distress
Problem Areas (check all that apply)
Worry
Sadness
Sleep
Appetite
Fatigue
Pain
Nausea
Finances

Conditional Logic

Show or hide sections based on answers. Score ≥ 4 auto-triggers additional psychosocial questions.

Validated Instruments

Thousands of pre-built, clinically validated questionnaires ready to deploy in minutes.

Recurring Schedules

Set it once — forms auto-send weekly, monthly, or at any interval you define.

Patient Intake — Registration
SMS Email Embed

New Patient Registration

Demographics, Insurance & Medical History

First Name*
Maria
Last Name*
Rodriguez
Date of Birth*
03/15/1968
Insurance ID
BCB-4827-91
Existing Conditions
Diabetes
Hypertension
Heart Disease
COPD

Complete Before Arrival

Patients fill forms from their couch — no clipboards, no waiting room delays.

Direct EHR Integration

Data flows via REST API into your EHR. Zero manual entry, zero transcription errors.

100% Completeness

Mandatory fields enforced. Patients can't submit incomplete forms. No more chasing missing data.

Consent — Digital Signatures
SMS Email Telehealth

Treatment Consent Form

Infusion Therapy — Informed Consent

I acknowledge and agree*
I have been informed of the risks and benefits
I consent to the proposed treatment plan
I authorize the release of medical records
Patient Signature*
Maria Rodriguez
Signed Apr 13, 2026

HIPAA Compliant

Secure, encrypted, and compliant. Every signature timestamped and audit-trailed.

Multi-Party Signing

Patient, provider, and witness signatures in a single workflow. No printing required.

Auto-Generated PDF

Completed forms auto-map to PDF templates and attach to the patient record.

Screening — Depression (PHQ-9)
SMS Email Web

PHQ-9 Depression Screening

Behavioral Health — Standardized Instrument

Over the past 2 weeks: Little interest or pleasure?*
Not at all
Several days
More than half
Nearly every day
Feeling down, depressed, or hopeless?*
Not at all
Several days
More than half
Nearly every day
Trouble falling or staying asleep?*
Not at all
Several days
More than half
Nearly every day

AI Form Designer

Describe your form in plain English — AI generates it instantly. No drag-and-drop needed.

Auto-Scoring

PHQ-9, GAD-7, NCCN — instruments auto-score and flag high-risk patients for follow-up.

Embedded Education

Attach patient education materials directly inside forms. No separate app needed.

$10M+
Annual Savings Potential
Based on 1M form transactions/year at $30/hr FTE cost
20 min
Saved Per Form
Eliminate printing, handoff, manual entry, scanning, and error correction
Zero
Paper. Manual Entry. Errors.
100% digital. 100% complete. Direct EHR integration via REST API

Ready to See It In Action?

Whether you're a practice, health system, or enterprise partner -- let's show you what MemberCare can do.

Or call us: 214.226.5319